Privacy Policy
This Privacy Policy explains how Cupidon.Top Media ("we", "us", "our") collects, uses, stores and protects personal data when you visit cupidon.top or use our services (the "Service"). It applies to all users, including visitors who do not create an account.
Data controller
Cupidon.Top Media
Attention: R. Alexandre, Owner
One Liberty Plaza, 165 Broadway, Suite 4410
New York, NY 10006, United States
Email: [email protected]
Who may use the Service
The Service is intended exclusively for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we learn that a minor has created an account, we delete the account and the associated personal data without undue delay. If you believe a minor is using the Service, please contact [email protected].
Personal data we collect
2.1. Data you give us: email address, password (stored in hashed form), date of birth or age confirmation, gender, country and city, profile description, interests, photos you upload, the preferences you set, and the content of your messages with other users.
2.2. Compatibility data: your answers to the compatibility questionnaire (for example values, lifestyle, communication style and relationship goals). These answers are used to generate suggestions and are visible to other members only in the aggregated or summary form we design, never as a raw private answer sheet.
2.3. Data collected automatically: IP address, device type and operating system, browser type and language, approximate location derived from the IP address, pages viewed, session times and actions in the Service.
2.4. Data from third parties: if you register or log in through a third-party provider (for example a social login), we receive the basic profile data you authorise that provider to share, such as your name, email address and profile picture.
2.5. Support and reports: the content of messages you send to us, including reports about other users or content.
We do not require and do not intentionally collect special categories of data (such as health, religious or political information) or biometric data, and we ask you not to include such information in your profile or questionnaire answers.
How and why we use personal data
We use personal data to:
create and manage your account and provide the Service;
show your profile to other users and suggest compatible members;
calculate and improve compatibility suggestions;
manage expressions of interest, mutual matches, blocks and conversation closures, and enforce them;
enable private messaging, blocking, muting and reporting;
verify that you are 18 or older and keep the community safe;
detect, review and remove prohibited content, including pornographic, adult, escort and other illegal material, and prevent fraud and abuse;
respond to your requests, complaints and reports;
send service messages, and, with your consent, newsletters or offers that you can unsubscribe from at any time;
measure and improve the performance, usability and security of the Service;
comply with legal obligations and enforce our Terms of Use.
Legal bases (GDPR)
Where the GDPR applies, we rely on:
performance of a contract - to provide the Service you registered for, including compatibility matching and messaging features;
legitimate interests - to keep the Service secure, to moderate content, to prevent fake profiles and abuse and to improve our services, balanced against your rights;
consent - for marketing communications, for certain cookies and for any optional features; you may withdraw consent at any time;
legal obligation - for accounting, tax, law enforcement requests and the reporting of illegal content.
Cookies and similar technologies
We use strictly necessary cookies to operate the Service (login sessions, security, load balancing) and, with your consent, analytics and advertising cookies to measure traffic and show relevant ads. You can manage or delete cookies in your browser settings or through our cookie banner at any time. Blocking strictly necessary cookies may prevent the Service from working properly. We do not use cookies to serve adult or pornographic advertising.
Sharing data
We do not sell your personal data. We share it only with:
service providers acting on our behalf (hosting, cloud storage, email delivery, analytics, customer support, payment processing), bound by data processing agreements;
other users, to the extent you make your profile and content visible to them, and to the extent a mutual match exists;
authorities, courts or regulators, where required by law or necessary to investigate illegal content, fraud or threats to safety;
a buyer or successor, in the event of a merger, acquisition or sale of assets, subject to this Policy.
International transfers
Some of our providers may process data outside your country, including in the United States. Where required, transfers are protected by appropriate safeguards such as the European Commission's Standard Contractual Clauses and additional technical and organisational measures.
Retention
We keep personal data only as long as necessary: account data and questionnaire answers while your account is active and for a short period after deletion to comply with legal obligations and to resolve disputes; support and report records for as long as needed to handle the matter and to prevent repeat abuse; log data for a limited period for security purposes. After the retention period, data is deleted or anonymised.
Security
We use technical and organisational measures such as encryption in transit, password hashing, access controls, logging and regular reviews to protect personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your privacy rights
10.1. Depending on your location, you may have the right to: access your data; correct inaccurate data; delete your data; restrict or object to processing; receive your data in a portable format; withdraw consent; and lodge a complaint with your local supervisory authority (in the EU/EEA) or with the relevant authority in your country.
10.2. California residents (CCPA/CPRA) have the right to know what personal information is collected, used or disclosed; to request deletion; to correct inaccurate information; to opt out of the "sale" or "sharing" of personal information (we do not sell personal information); and not to be discriminated against for exercising these rights.
10.3. To exercise your rights, email [email protected] or write to the postal address above. We respond within the time limits set by applicable law, normally within 30 days, and we may ask you to confirm your identity.
10.4. You can access, correct or delete most of your data, and review or change your questionnaire answers, directly in your account settings. You can also hide or pause your profile or block a member at any time.
Automated decisions
We use automated tools to calculate compatibility suggestions, to detect prohibited content, spam, fake profiles and bots. Compatibility suggestions are recommendations: they do not produce legal effects and they never decide who may contact whom, because private messaging requires mutual interest from both members. Automated tools may restrict the visibility of content or flag an account for human review. We do not make decisions based solely on automated processing that produce legal effects or similarly significant effects concerning you.
Third-party links and services
The Service may contain links to third-party websites or integrations. We are not responsible for their privacy practices; please read their policies before providing personal data.
Changes to this Policy
We may update this Privacy Policy from time to time. The current version is always published on this page with the date of the last update. Material changes are announced on the website or by email.
Contact
For any question about this Privacy Policy or your personal data:
Cupidon.Top Media
Attention: R. Alexandre, Owner
One Liberty Plaza, 165 Broadway, Suite 4410
New York, NY 10006, United States
Email: [email protected]
Data controller
Cupidon.Top Media
Attention: R. Alexandre, Owner
One Liberty Plaza, 165 Broadway, Suite 4410
New York, NY 10006, United States
Email: [email protected]
Who may use the Service
The Service is intended exclusively for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we learn that a minor has created an account, we delete the account and the associated personal data without undue delay. If you believe a minor is using the Service, please contact [email protected].
Personal data we collect
2.1. Data you give us: email address, password (stored in hashed form), date of birth or age confirmation, gender, country and city, profile description, interests, photos you upload, the preferences you set, and the content of your messages with other users.
2.2. Compatibility data: your answers to the compatibility questionnaire (for example values, lifestyle, communication style and relationship goals). These answers are used to generate suggestions and are visible to other members only in the aggregated or summary form we design, never as a raw private answer sheet.
2.3. Data collected automatically: IP address, device type and operating system, browser type and language, approximate location derived from the IP address, pages viewed, session times and actions in the Service.
2.4. Data from third parties: if you register or log in through a third-party provider (for example a social login), we receive the basic profile data you authorise that provider to share, such as your name, email address and profile picture.
2.5. Support and reports: the content of messages you send to us, including reports about other users or content.
We do not require and do not intentionally collect special categories of data (such as health, religious or political information) or biometric data, and we ask you not to include such information in your profile or questionnaire answers.
How and why we use personal data
We use personal data to:
create and manage your account and provide the Service;
show your profile to other users and suggest compatible members;
calculate and improve compatibility suggestions;
manage expressions of interest, mutual matches, blocks and conversation closures, and enforce them;
enable private messaging, blocking, muting and reporting;
verify that you are 18 or older and keep the community safe;
detect, review and remove prohibited content, including pornographic, adult, escort and other illegal material, and prevent fraud and abuse;
respond to your requests, complaints and reports;
send service messages, and, with your consent, newsletters or offers that you can unsubscribe from at any time;
measure and improve the performance, usability and security of the Service;
comply with legal obligations and enforce our Terms of Use.
Legal bases (GDPR)
Where the GDPR applies, we rely on:
performance of a contract - to provide the Service you registered for, including compatibility matching and messaging features;
legitimate interests - to keep the Service secure, to moderate content, to prevent fake profiles and abuse and to improve our services, balanced against your rights;
consent - for marketing communications, for certain cookies and for any optional features; you may withdraw consent at any time;
legal obligation - for accounting, tax, law enforcement requests and the reporting of illegal content.
Cookies and similar technologies
We use strictly necessary cookies to operate the Service (login sessions, security, load balancing) and, with your consent, analytics and advertising cookies to measure traffic and show relevant ads. You can manage or delete cookies in your browser settings or through our cookie banner at any time. Blocking strictly necessary cookies may prevent the Service from working properly. We do not use cookies to serve adult or pornographic advertising.
Sharing data
We do not sell your personal data. We share it only with:
service providers acting on our behalf (hosting, cloud storage, email delivery, analytics, customer support, payment processing), bound by data processing agreements;
other users, to the extent you make your profile and content visible to them, and to the extent a mutual match exists;
authorities, courts or regulators, where required by law or necessary to investigate illegal content, fraud or threats to safety;
a buyer or successor, in the event of a merger, acquisition or sale of assets, subject to this Policy.
International transfers
Some of our providers may process data outside your country, including in the United States. Where required, transfers are protected by appropriate safeguards such as the European Commission's Standard Contractual Clauses and additional technical and organisational measures.
Retention
We keep personal data only as long as necessary: account data and questionnaire answers while your account is active and for a short period after deletion to comply with legal obligations and to resolve disputes; support and report records for as long as needed to handle the matter and to prevent repeat abuse; log data for a limited period for security purposes. After the retention period, data is deleted or anonymised.
Security
We use technical and organisational measures such as encryption in transit, password hashing, access controls, logging and regular reviews to protect personal data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your privacy rights
10.1. Depending on your location, you may have the right to: access your data; correct inaccurate data; delete your data; restrict or object to processing; receive your data in a portable format; withdraw consent; and lodge a complaint with your local supervisory authority (in the EU/EEA) or with the relevant authority in your country.
10.2. California residents (CCPA/CPRA) have the right to know what personal information is collected, used or disclosed; to request deletion; to correct inaccurate information; to opt out of the "sale" or "sharing" of personal information (we do not sell personal information); and not to be discriminated against for exercising these rights.
10.3. To exercise your rights, email [email protected] or write to the postal address above. We respond within the time limits set by applicable law, normally within 30 days, and we may ask you to confirm your identity.
10.4. You can access, correct or delete most of your data, and review or change your questionnaire answers, directly in your account settings. You can also hide or pause your profile or block a member at any time.
Automated decisions
We use automated tools to calculate compatibility suggestions, to detect prohibited content, spam, fake profiles and bots. Compatibility suggestions are recommendations: they do not produce legal effects and they never decide who may contact whom, because private messaging requires mutual interest from both members. Automated tools may restrict the visibility of content or flag an account for human review. We do not make decisions based solely on automated processing that produce legal effects or similarly significant effects concerning you.
Third-party links and services
The Service may contain links to third-party websites or integrations. We are not responsible for their privacy practices; please read their policies before providing personal data.
Changes to this Policy
We may update this Privacy Policy from time to time. The current version is always published on this page with the date of the last update. Material changes are announced on the website or by email.
Contact
For any question about this Privacy Policy or your personal data:
Cupidon.Top Media
Attention: R. Alexandre, Owner
One Liberty Plaza, 165 Broadway, Suite 4410
New York, NY 10006, United States
Email: [email protected]